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Foreshadowing?

Was it odd for Keegan’s to have called me twice today to remind me to come there this Thursday? Or is business there just that bad that they need to pad the monthly numbers with my bar tab?

Discuss!

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This entry was posted on Monday, December 11th, 2006 at 5:54 pm and is filed under Miscalany. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

6 Responses to “Foreshadowing?”

  1. jamie says:
    December 12, 2006 at 7:02 am

    I bet there were two phone teams each with duplicate lists. I too received 2 calls. Don’t miss the Drawing for the Trip to Boston!

  2. Nordeaster says:
    December 12, 2006 at 10:39 am

    Same for me two calls from two different people. It was a great idea to call. Good from a business perspective (gets more people in) and a nice touch from a customer service perspective. Now they just need to better execution.

    I’m a customer service freak. Keegan’s does customer service the way a business should. I quit going to another regular hang out because they took regulars for granted. Things like assuming that they would be ok waiting while other customers were served and the like. I don’t mind that once in a while, but it became a habit. As a result, Keegan’s will be getting more of my money in the future.

  3. Dan S. says:
    December 12, 2006 at 1:39 pm

    Did you have two entries?

    And they must need my bar tab, too. They called me, too (but only once).

  4. Andy says:
    December 12, 2006 at 2:04 pm

    Yes, I was entered twice.

    My one complaint for Keegans’ customer service is not enough beer wenches!

  5. Nordeaster says:
    December 12, 2006 at 2:39 pm

    I agree with your last comment, but what they lack in quantity, they make up for in quality. Being free market guys, I guess the way to allow Keegan’s to hire more is for us to drink more. I’ll do my part to chip in to the cause.

  6. Dan S. says:
    December 13, 2006 at 1:31 pm

    I’ll drink to that…